During the spring 2013 semester, the Office of Information Technology (OIT) distributed a campus-wide survey designed to identify client satisfaction levels and areas of improvement for OIT-provided services. The results of this survey are available for your review in the report located on the OIT website.
Some highlights of the findings from the 2013 Annual Proactive Survey include:
- 3629 members of the CU-Boulder community responded to the survey (nearly half of those sent a survey)
- 84.4% of respondents reported being 鈥渟atisfied,鈥� 鈥渧ery satisfied,鈥� or 鈥渆xtremely satisfied鈥�
- 6.4% of respondents reported being 鈥渄issatisfied,鈥� 鈥渧ery dissatisfied,鈥� or 鈥渆xtremely dissatisfied鈥�
- The remaining 9.2% reported being 鈥渘either satisfied nor dissatisfied鈥�
The survey findings, which are available for your review in the report, are being used to generate strategic plans throughout OIT that will further OIT鈥檚 goal of a minimum of 90% satisfaction among its key clients and constituencies within three years.
If you have any questions regarding the survey or its findings, please contact Larry Levine at Larry.Levine@colorado.edu or 303-492-1799. For more information on the Office of Information Technology (OIT), visit .
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